What the portal does not do

The portal is small on purpose: it helps a building's manager and residents report problems, publish Notices, Events and Documents, and ask questions in Polls. It does not do the things below — and each says where to turn instead, where that can be said.

Finances and statements

The portal keeps no repair fund, no advance payments, no payments and no annual service charge statement, and it is not accounting software. Your balance, advances and statement come from your manager the way they always have. A single flat's statement does not belong in the portal even as a Document: a Document is seen by its whole Audience, not by one flat.

Binding owners' votes

A Poll is a non-binding question: it shows what people think, but decides nothing and has no legal effect. The running of a building is decided by the owners of its flats and non-residential spaces at an owners' meeting or in a written vote, under Slovak Act No. 182/1993 Coll. on the ownership of flats and non-residential premises. A Manager can announce the meeting as an Event of the type Meeting and share the minutes as a Document (Announce an Event, Share a Document).

Meter readings

You cannot enter water, heat or electricity meter readings in the portal. Hand them in the way your manager tells you. A Manager can announce the reading date as an Event or a Notice.

Suppliers and their jobs

The portal keeps no list of suppliers, no orders, invoices or ratings. On an Event a Manager can fill in Supplier so residents know who is coming, and share contracts as Documents in the category Contracts. The work with suppliers itself the manager runs outside the portal.

Notifications on your phone

The portal sends no notifications to your phone and shows no count of news on the installed app's icon. The only notifications are emails; choose which ones you get as described in Choose which mails you get.

Two-step sign-in

You sign in with your email and password only, with no code from a text message or an app. Choose a password you use nowhere else. If you suspect somebody else knows it, change it and click Sign out everywhere in your profile (Your profile).

Virus scanning of files

The portal does not run an antivirus over the Documents and photos people upload. Photos are converted into a new picture on upload; Documents are stored as they arrived. Managers should upload only files they trust; open downloaded Documents with the same care as email attachments.

Payments and subscriptions

Nothing is paid through the portal: it has no payments, payment gateways or subscriptions. Send advances, rent and other payments as you always have, following your manager's instructions.

Languages other than Slovak and English

The portal, its emails and this Manual are in Slovak and English. Czech and Hungarian are marked Coming soon in the language switch; they cannot be chosen yet.

Working without the internet

The portal needs an internet connection, even when it is installed on your phone. The installed app keeps neither your data nor the pages you have already opened (Install the portal on your phone).

Connecting another program

The portal has no interface through which another program — accounting, a manager's records, another portal — could exchange data with it, and it cannot import buildings, Units or residents from a file. A Manager sets buildings and Entrances up by hand, and a whole Entrance's Units at once (Set up your buildings). Everybody can download their own data (See and download your data).

A Manager for some Entrances only

Every Manager of an organisation sees and manages all its buildings and Entrances; the portal cannot give a Manager only some of them. If some buildings are to be run by entirely different people, they can have an organisation of their own — one person can work in several (Several organisations, or Manager and Resident at once).