Install the portal on your phone

For whom and what you need

For everybody who uses the portal mostly on their phone. The portal is not downloaded from Google Play or the App Store: you add it to your phone's home screen from the browser. From then on you open it with the Spravca icon like an app, full screen and without the address bar. It is still the same portal with the same account; nothing else changes.

You will need:

an Android phone with the Chrome browser, or an iPhone or iPad with Safari;
to be signed in to the portal — the offer to install is on a Manager's Dashboard and on a resident's Notice Board.

Steps

Android: install from the portal's offer

Open the portal in Chrome and sign in. The Dashboard or the Notice Board shows the card Install Spravca saying "Add the portal to your home screen: faster access and a full-screen view.". Tap Install and confirm the installation in the window Chrome opens. The Spravca icon appears on your home screen.

If there is no card, you can install the portal from Chrome's menu too (the three dots at the top right): the item is called "Install app" or "Add to Home screen" — Chrome decides the exact name, not the portal.

iPhone and iPad: add to the home screen in Safari

Open the portal in Safari and sign in. Here the card Install Spravca has no install button, because Safari does not allow the portal one; instead it advises: "Tap Share, then Add to Home Screen." So tap Safari's share button (the square with an arrow pointing up), then "Add to Home Screen" in the menu, and confirm. The Spravca icon appears on your home screen.

Open the portal with the icon

Tap the Spravca icon. The portal opens full screen and shows what it shows after signing in in the browser (Sign in and out). On an Android phone you stay signed in if you are signed in in Chrome. An iPhone keeps the app on the home screen apart from Safari, so sign in inside it once more. If you do not open the portal for 14 days, you sign in again.

If you do not want to install

Tap Not now on the card. The browser remembers it and does not show you the card again; the same happens when you close Chrome's install window. You can still install the portal later — from the browser's menu, as described above.

What others see

Nobody. Neither the manager nor the neighbours see whether you have installed the portal. Installing sends nothing to the portal and stores nothing in it; only your phone remembers it.

Mails

Installing sends no email. The installed portal sends no notifications to your phone either and shows no count of news on its icon (What the portal does not do); you learn of news by email (Choose which mails you get). The button in an email may open the browser instead of the icon — that is fine, it is the same portal.

When something goes wrong

The card Install Spravca did not show up

The portal is installed already, or you have just opened it with the icon on your home screen — then you do not need the card.
In this browser you once tapped Not now or closed the install window.
On Android you use another browser, Firefox for example; the card shows only where the browser allows installing, so use Chrome. On an iPhone every browser shows the card with Safari's advice, but only Safari can add the portal to the home screen.
You are not on the Dashboard or the Notice Board. The card is on these two pages only.

In all these cases you install the portal from the browser's menu.

The installed portal shows "Ste offline" (You are offline)

The phone is not connected to the internet. The portal does not work without a connection, installed or not, and keeps none of the pages you have opened (What the portal does not do). Connect and tap "Skúsiť znova · Try again".

The installed portal wants me to sign in

On an iPhone that is normal after installing: the app on the home screen signs in separately. Otherwise you have not opened the portal for 14 days, or somebody changed the account's password or clicked Sign out everywhere.

I want to remove the icon from my phone

Hold your finger on the Spravca icon and choose to remove it, as with any app. Neither your account nor anything in the portal changes.

Where it ends

The Journey ends when the Spravca icon is on your home screen and tapping it shows your Dashboard or Notice Board.