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Resident

Answer a Poll

For whom and what you need

For every approved resident of an Entrance a Poll is for. The manager uses it to find out what residents think — which colour to paint the hallway, when to hold a clean-up day. Each Unit has one answer in a poll, which any of its approved residents, owner or occupant, may give or change.

Watch out

Every poll carries the tag Informal, non-binding: it is not a vote of the flat owners under the law, and nothing is legally decided by it; see What the portal does not do.

Steps

Find the poll

Open polls are on the notice board in the Polls card: at most 5, those closing soonest first. The link All polls opens all of them (25 to a page). If you get an email about a new poll, its button opens that poll directly.

Read the question

A poll's card starts with the question, the tag Informal, non-binding, whom the poll is for (an Entrance, a building or Whole organisation) and the sentence Managers see only totals, never your unit's answer. A longer description unfolds with Show more. Below it is Open until 30 Sep 2026: the poll closes at the end of that day.

Answer for your Unit

For each of your Units in this Entrance the card has a box of its own, for example Unit 1. Under it is the answer the Unit already has and who gave it, or the sentence Your unit has not answered yet. Choose one of the options and click Save. The card refreshes and shows your answer with your name and the day.

If you have a flat and a garage in the Entrance, you answer for each Unit separately, and the answers may differ. A Unit in another Entrance is on that Entrance's notice board — switch to it with the Entrance switcher.

An open poll on the notice board on a phone: the question, the Informal, non-binding tag, the sentence that managers see only totals, the day it is open until, and the boxes of Units 1 and 10 with the options and the Save button: Unit 1 has answered, Unit 10 not yet.

Change the answer if you need to

While the poll is open, choose another option and click Save again. The Unit's last saved answer counts, whichever of the people living there gave it. An answer cannot be withdrawn, only changed.

See the results

While the poll is open, it shows no resident any results, not even how many have answered. Once it is closed, the card shows Closed on 30 Sep 2026 and 18 of 30 units answered. Each option shows its number of Units, its share of those that answered, and a bar; your Unit's answer is marked Your unit's answer.

A closed poll stays on the notice board for 14 days under Recently closed. After that you find it on All polls, in the folded Closed polls (4).

A closed poll on the notice board on a phone: the closing date, how many Units answered, for each option the number of Units with a percentage and a bar, and the answers of your Units marked.

What others see

What the manager sees

Managers see only totals, never your unit's answer. That holds for the organisation's managers and owners alike, throughout the poll: they see only how many Units chose which option, and how many of the Units that have a resident answered. They do not see how any Unit answered, nor a list of the Units that have not answered yet. Answers are not written to the organisation's audit log either.

What a household member sees

Somebody who lives with you in the same Unit sees the Unit's answer on the card, the first name of whoever gave it last and the day — and may change it. You see their answer the same way.

The other neighbours the poll is for see the same totals as you once it is closed, never your Unit's answer. You also find your answers in the file you download on My data.

Mails

You will receive this email: New Poll in Lipová 12

Arrives within a few minutes of the manager opening the poll, one email even when you have several Units. It does not repeat the question; it gives only the day the poll was open until when the manager opened it — if they move the date or close the poll early, the card is what counts —, and the button Open the poll opens the poll. You can turn it off on your profile (Choose which mails you get).

No other emails come about polls: no reminder before closing, no results, no confirmation of an answer. Editing a poll, moving its closing date and closing it early are not announced either.

When something goes wrong

This poll closed before your answer was saved.

The poll closed meanwhile — its last day ended, or the manager closed it early. Your answer was not saved and the card now shows the results. A closed poll never opens again.

Please choose an answer.

You clicked Save without choosing an option.

Please choose one of the answers offered.

Until anybody has answered, the manager may edit the options; the page you had open was older. Reload it and choose again.

My Unit's answer has changed

Somebody who lives with you in the same Unit changed it; the card shows their name. Agree between you and save the answer again.

The poll has gone

The manager deleted it — with all its answers —, or it has been closed for longer than 14 days and is on All polls. Once somebody has answered, the manager can fix a mistake in the question only by deleting the poll and opening a new one; that one needs answering again.

There is no form for my garage on the poll

The garage is in another Entrance, or the poll does not cover it. Switch to the notice board of the garage's Entrance; if the poll is not there, the garage does not answer it.

Where it ends

The Journey ends when the poll closes: you see the results, and your Unit's answer stays as it was. What happens with the result is the manager's decision; if they announce it, you find it among the notices (Read Notices, Events and Documents).