Resident
Find your way around the Notice Board
For whom and what you need
For every resident whose request a manager has approved. The Notice Board is the page of one Entrance: what the manager published for your Entrance, your building or every building they run, and your own issues. It opens every time you sign in.
If you are a manager in the portal as well, signing in opens the manager's page and your notice board is in the account menu; see Several organisations, or Manager and Resident at once.
Steps
At the top: navigation, the Manual and your account
On a computer the navigation is in the top bar, on a phone in the bar along the bottom of the screen. It has three items: Notice board (this page), Issues (your issues and the issues in your Entrance) and Events (all your Entrance's events).
At the top right are a question mark, which opens the part of this Manual about the screen you are on, the language switcher and your name. Click your name for the account menu: My notice board, Report an issue, My issues, I have an invitation code, My profile, Notification settings, My data, Manual and Sign out.
Switch Entrance if you live in more than one
If you have Units in more than one Entrance, the switcher Selected entrance above the content lists the address of each; on a phone it is a row of buttons you can scroll sideways. Click an address to switch to that Entrance's notice board. On the list of notices, events or documents the switcher stays on the same list and only changes the Entrance. Somebody who lives in one Entrance has no switcher.
Your Entrance's card
The first card, Your entrance, shows the Entrance's address and the building's name, the organisation that runs the building, and your Units in this Entrance. Under it are three ways on: the button Report an issue for this Entrance (Report an Issue), All documents and a link for entering another Unit's code (Add another flat or building).
Notices, events and polls
Then, from top to bottom:
- Pinned — every notice the manager pinned to the top;
- Notices — the 5 newest other notices and the link All notices;
- Upcoming events — the next 5 events and the link All events;
- Polls — at most 5 open polls, those closing soonest first, then the polls closed in the last 14 days with their results, and the link All polls.
When there are no notices or no events, the card says so in one line. Pinned notices and polls are left out altogether when there are none. How to read them is in Read Notices, Events and Documents, how to answer a poll in Answer a Poll.
Issues and new documents
On a computer these are in the right-hand column, on a phone under the polls:
- My issues in this entrance — your open issues in this Entrance and those resolved in the last 14 days, at most 5, and the link All my issues;
- Reported in this entrance — your neighbours' issues the manager has made public (Issues reported in your Entrance);
- New documents — documents uploaded or replaced in the last 30 days, at most 5;
- Install Spravca — the offer to add the portal to your phone's home screen, when your browser allows it and you have not turned the offer down (Install the portal on your phone).
These cards show only when they have something in them.
What others see
The neighbours in your Entrance see the same notices, events, polls, public issues and documents on their notice board. Only what is yours differs: your own issues and your Unit's poll answer. When the manager publishes something for the whole building or for every building, it is on the notice board of every Entrance you live in.
The portal does not record what you read or opened, and shows none of it to the manager or your neighbours. That is also why the notice board has no "new" or "read" marks.
When something goes wrong
I cannot see the Entrance switcher
The switcher shows only when you have approved Units in more than one Entrance. A Unit you have just asked for is added once it is approved.
A notice I saw yesterday is gone
A notice with a Show until date stops showing when that day is over; the manager may also have deleted it. Notices that did not fit on the board are in All notices.
Error 403
You opened the notice board of an Entrance where you no longer have an approved Unit — from an old email, say, after a manager ended your access. Click Back to the home page; Moving out explains what happens when you leave.
I see Waiting for approval instead of the notice board
Your request has not been approved yet and you have no other access in the portal. See Join your building with an Invitation Code.
Where it ends
The notice board is where you will keep coming back; this Journey ends with you knowing where to find what. Carry on with what you need: Read Notices, Events and Documents, Report an Issue or Answer a Poll.